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Mail merge via Word

How do I email multiple people at one time via Word?


Please follow this guide if you want to send a personal mail to multiple recipients at the same time, with the option to insert information specific for each recipient.

Please notice

Before you follow the instructions below, make sure you have:

  • A Word document with the mail you want to send to the recipients.
  • A Excel sheet which contains email addresses and other information e.g. names of the recipients.


Preparation of mail

Open the Word document.

Select Mailings (1) at the top menu. Select Start Mail Merge (2) > E-mail Messages (3).

Select the dropdown menu Select Recipients (4) > Use an Existing List (5).

Select your Excel document with the recipient list (6) and choose Open (7).

Choose the sheet with the recipient list (8). Select OK (9).

Now you can paste data from the Excel sheet into your Word mail template. Select Insert Merge Field (10) and select the column you want to insert (11). The inserted fields are surrounded by «» (12)

The Word document automatically matches the recipient's email address with the information to the recipient you inserted in the email, as long as they appear on the same row in the Excel sheet

If you have corrections to the recipient list, you can correct it at Edit Recipient List (13).


Sending mail

Click on Finish & Merge (14) > Send Email Messages (15).

Enter the following information:

  • To (16): The column the recipient's email address appears in.
  • Subject line (17): What should appear as mail subject.
  • Mail format (18): HTML

Press OK (19).

Your emails will now be sent to the recipients. Wait for the submission to finish before closing the Word document.

Afterwards you can see the mails in Outlook under Sent Mail.


Updated on 7. November 2019

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