How do I get access to emails older than 3 months in a shared mailbox?
As default Microsoft 365 email only exhibits messages that are newer than 3 months when you look in a shared mailbox in Outlook. (1)
Please do the following if you want to access emails older than 3 months.
Select File (2)
Select Account Settings (3)
Select New (4)
Enter the email address to the shared mailbox you would like access to (5).
Select Connect (6)
Select Office 365 (7)
Select Sign in with another account (8) and Sign in (9)
Enter the password for Your own personal email account (10).
Select Next (11)
Enter the password for Your own personlige mailkonto. (12)
Select Sign in (13)
Select Done (14)
Close Outlook and open Outlook again.
Select Click here to view more on Microsoft Exchange (14) to see emails older than 3 months.